Consumer disputes
This area concerns complaints by consumers against sellers and service providers, decided by the consumer commissions under the Consumer Protection Act, 2019.
The practice covers
- Defective goods and deficiency in services
- Repudiation of insurance claims
- Banking and financial services complaints
- Complaints against builders and developers
- E-commerce purchases and unfair trade practices
Laws most often involved
- Consumer Protection Act, 2019
- Consumer Protection (E-Commerce) Rules, 2020
Where such matters are heard
- District, State and National Consumer Disputes Redressal Commissions
Courts at Mumbai, Navi Mumbai and Thane.
Further reading
Explanatory articles by the advocate on juristco.com, an educational legal library:
This page describes an area of law for general information. It is not legal advice; the law applicable to a particular situation depends on its facts.